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SHIPPING POLICY (Update: 06-18-24)
Shipping Schedule
We do our very best to ship orders as quickly as possible. Most orders are shipped within seven business days. This schedule may vary slightly during extremely busy times such as promotional and holiday sales events, or if your order contains special-order items.
International Shipments
Cancellation
We may choose to cancel and refund your order at our discretion.
Import Taxes & Duty
Please note that your international order may be subject to import duties, taxes, tariffs, customs charges, DDP, VAT, and the like once the package reaches your country. These fees, duties, or taxes are not included in your billed shipping cost. All these import fees, duties, and taxes are the responsibility of the customer. Import fees, duties, and taxes levied by the host country are beyond our control and scope. We urge our customers to check with their local authorities to see what kind of import fees, duties, or taxes are levied by the country they reside in. Shipping charges will not be refunded for any shipment refused by international customers for import fees, duties, or tax liability. If packages need to be reshipped, additional shipping costs will also apply. Products refused by customers for import fees, duties, or tax liability and returned to our facility will be subject to a 15% restocking fee.
Import Regulations
It is the customer's responsibility to know the laws in his or her country/jurisdiction prior to purchasing products. Any fees resulting from the blockage of products into a country are the sole responsibility of the customer. Shipping charges will not be refunded for any shipments refused by the destination country’s customs for failure to comply with local laws. Products refused by customs or customers for failure to meet local laws will be subject to a 15% restocking fee.
Free Shipping
Free shipping is available on all orders over $150.
Japan Customers
Shipping to Japan has certain complexities that we do our best to accommodate. The most reasonable shipping carrier charges $22.27 to deliver an order in Japan. For this reason, the shipping expense has been set to $22.27, and the Free Shipping is now only offered on orders over $150.
Standard Shipping
There is no Standard Shipping option at this time.
Expedited Shipping
There is no Expedited Shipping option at this time.